Saturday, July 12, 2008

Crazi Taxi. (I hope they suspend his license)

June & I went out shopping typically. She bought a pair of shoes and so coincidentally the sales person gave her a wrong size; One bigger then the other. We didn't realize until we got home which was hours later. We weren't issued a receipt for the shoes so we had to turn back straightaway to get them replaced. Being tiring from the whole day at shopping & the scorching sun, we decided to take a cab to & fro.

When we were in the cab, the driver didn't seem to be exactly polite, but still forgivable. Now to the main issue; I did forehand requested the cabbie to drive us to the destination, wait for a very quick moment while we get the stuff exchanged and then send us back home where we got on initially. Upon reaching the destination, I requested him to turn into the carpark to wait for us as its illegal to park outside. The carpark has a 10 minutes grace period by the way, and I was fully aware as well as I pay for the parking rightfully if the 10 minutes has past. Once stopped, I handed a sum of fare that was more than enough to cover the entire distance, even back home. However, the cabbie rounded up the current amount to the nearest dollar as clocked on the meter and returned me the balance. He then told me to be back in 5 minutes if not he'll leave. June & I then got off & literally raced off to the store to perform the exchange.

The sales person there said they didn't have any more stock of the exact item. Sensing that it may take a while, I immediately headed back to the cab within 2 minutes since it elapsed. To my surprise, the cabbie has already scooted off! Shaking my head, I headed my way back to the store to tell my June about the bad news. She had already left the store at the point of time. She was refused a refund even though its the sales person's fault. She then offered other colors but they all seem to suck. June then hastily selected another item she didn't really wanted just as return to the cab within the promised 5 minutes. To her horror, it was the cabbie who broke his promise.

The only honest mistake is, I failed to remember the license plate number of the cab as I trusted the cabbie initially. I know what you gonna say. Its like ... What The Fuck???

You would be able to put yourself into my shoes and see things from my point of view. We understand fully that shoes is not the cabbies or company's fault, we accepted that paying additionally for a cab fare on top of the prices imposed on us for the shoes is solely our damned luck. But if the whole mess were to be topped up with a irresponsible cabbie who didn't keep his promise, its like adding oil to fire, do you not agree? To make matters worse, June paid for a merchandise she didn't want at all to fulfill a promise. She could have comfortably haggled with the sales person if not for the 5 minutes curfew imposed by the cabbie. If you had a string of events like this, would you still have a good day? The cabbie's irresponsible actions lead to considerably unpleasant consequences.

If the cabbie didn't want to wait at all, he could have let us know. Remember that he rounded up the fare to the nearest dollar? Although he returned the balance amount, but If I had to be really nasty, he still overcharged me that few cents. We took a cab to end our day in comfort, not to tolerate this kind of behaviour, not to be condoned by anymore. Also a type of service or attitude that doesn't reflect well on the company.

Well, what a day. I sent a complaint to Trans Cab though. Initially, we were like hoping we could be compensated with something, perhaps... taxi vouchers? Haha... But if we were to ask for any form of compensation, it would sound like I'm trying to take advantage of the situation. Just our luck anyway. Haiz.


No comments: